#Godaddy email setup with microsoft 365 manual
#Godaddy email setup with microsoft 365 verification

Confirm with GoDaddy that your domain is still active. If the 'Personalized email address' tab has a red status bar, your domain may have expired. Contact the owner of the Microsoft 365 Family subscription and ask them to reconnect the domain. If someone shared a Microsoft 365 Family subscription with you, their subscription may have expired, or they may have removed the domain from Outlook. Go to to re-activate your subscription, then reconnect your domain using the steps in 'Get started'. If you originally set up the domain, your Microsoft 365 Family subscription likely expired. If you don't see a 'Personalized email address' tab underneath 'Features' and 'Security', it means your personalized email address was removed from Outlook. Go to to re-activate your subscription, then reconnect your domain using the steps in 'Get started'. If you don't see a diamond icon in your inbox (and you do see ads), it means your Microsoft 365 subscription has expired. Go to and select the diamond icon on the toolbar to open the premium section of Outlook settings. You should also make sure that your personalized email address is no longer listed as an available From address on this account.įinally, sign in to the account you'd like to use with your personalized email address and complete the setup process.

#Godaddy email setup with microsoft 365 verification

Then sign back in, complete any required verification steps, and make sure that you can still send and receive email on this account with an address that's not your personalized email address. If you own the other Microsoft account, sign in to it and go to and do one of the following: If you're prompted to enter a password, it means that the address is tied to a different Microsoft account. If you've completed steps 1-3 and are still seeing this error, go to, sign in, and enter the personalized email address you want to use. Then follow the personalized email address setup process. Make sure your personalized email address is no longer listed under Set default From address. If your personalized email address wasn't listed as your primary alias, select Remove next to that address.Īfter you complete the preceding steps, go back to your inbox and select Settings > Mail > Sync email. If your personalized email address was listed as your primary alias, you should first make an email address your primary alias, then select Remove next to your personalized email address. If you're trying to add a personalized email address that's already listed as an alias on your Microsoft account, do one of the following: If you already have a personalized email address with a different provider and are now trying to import that domain into : This means that the address or alias is already tied to a Microsoft account. Then go to Premium > Features and select Get started. If, after 24 hours, the status is grey or red, select Cancel setup to try reconnecting.Īfter selecting Cancel setup, refresh your browser window.

The status should change to green or yellow. If the status is grey, GoDaddy is still configuring your domain.Ĭheck back in a few hours. Refresh your browser, then go to Settings > Premium > Features and select Get started. To fix this:įirst, you need to remove the domain from before trying again. If the status is red, it means that the connection of the domain to was not successful. If the status bar is yellow, you just need to select Create Address and finish setting up your personalized email address. Select the I already own a GoDaddy domain option and follow the steps in the process. Go to Settings > Premium > Features and select Get started. If there is no Personalized email address tab, it means GoDaddy did not successfully connect your domain to. Go to your own domain DNS settings and add the following settings replacing XXXXXXXXX with your ID found in step 3.Go to Settings > Premium > Personalized email address and check the status of your domain. The XXXXXXXXX is the unique ID for verification used in DNS The part that you need is 'mxRecordValue=XXXXXXXXX' Go to outlook, the premium settings and choose the option to 'get started' with a personalized domain.Ĭlick the option to buy a new domain with GoDaddy, and a new window opensĬopy the URL of the new window that opens, it should look like this:

#Godaddy email setup with microsoft 365 manual

It involves pretending to go to GoDaddy, and then capturing key values from the outlink for manual DNS updating. This related Reddit discussion indicates that it's possible and working at the time.